Changes between Version 10 and Version 11 of DataBackup

Timestamp:

11/05/08 15:04:39 (13 months ago)

Author:

aastaneh

Comment:

--

DataBackup

@@ -6 +6 @@
 
 == File Recovery ==
-If you require the recovery of files that were lost up to 28 days ago, you should contact mailto:support@rc.usf.edu.  Please specify the file name, the full path to the file, and how many days ago it would have been available.
 
+If you need files recovered due to an accidental deletion, try using the [wiki:RestoreUtility snapshot-restore] utility. 
+
+If the utility was unsuccessful, and you require the recovery of files that were lost up to 28 days ago, you should contact mailto:support@rc.usf.edu.  Please specify the file name, the full path to the file, and how many days ago it would have been available.
+